Our Role

The Paws Concierge's role ranges from strategic to day-to-day tactical in support of the Villa La PAWS Franchisors. 

Strategic:

  • Business Development
    • Pet-Related Service Partners 
    • Local Animal Welfare & Rescues
    • Good Neighbor Program
    • Hotel/Resort Program
  • Marketing
    • Media Relations/Negotiations, print, radio, TV
    • National/Local Campaigns
    • Brand awareness and recognition
    • Speakers Bureau
  • Technology
    • Hardware/Software Acquisition & Maintenance
    • VOIP
    • Help Desk
    • Webcams
    • Websites

Day-To-Day Tactical:

  • National Call Center
    • Reservations
    • Sales
    • Quality Control
  • Human Resources
    • Paws University
      • Career Development
  • Payroll
  • Benefits
  • Employment Legal